Products in this classification can help you to run and manage a help desk to track problems or incidents raised by users of a system.

Help Desk & Support Tools by Corporate Web Solutions Ltd

.netLIVEHELP V2.5

Live Help, Live Chat and Live Customer Support for ASP.NET web sites. .netLIVEHELP enables you to quickly and easily add live support to your ASP.NET web site. As a software based solution there are no additional monthly fees, service fees or per operator charges outside of what you are already paying for your ASP.NET hosting.

Help Desk & Support Tools by JitBit

Jitbit HelpDesk V2.8.1 -  Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web.