Help Desk & Support Tools


Products in this classification can help you to run and manage a help desk to track problems or incidents raised by users of a system.



Help Desk & Support Tools by InstantASP Ltd

InstantKB.NET 2011

InstantKB.NET 2011 is designed to help companies of any size offer exceptional online customer support. InstantKB.NET allows you to quickly provide a web-based knowledgebase containing articles & FAQs to help your customers. In addition the fully fledged integrated ticketing system allows you & your staff to effectivly manage in-bound customer support enquires.
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Help Desk & Support Tools by Corporate Web Solutions Ltd

.netLIVEHELP V3.3

Live Help, Live Chat and Live Customer Support for ASP.NET web sites. .netLIVEHELP enables you to quickly and easily add live support to your ASP.NET web site. As a software based solution there are no additional monthly fees, service fees or per operator charges outside of what you are already paying for your ASP.NET hosting.
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Help Desk & Support Tools by Axosoft

OnTime Help Desk  -  OnTime Help Desk provides customers to submit defect and feature requests by emailing your support team or by submitting them through our Customer Portal interface.
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Help Desk & Support Tools by MobiForms

MobiForms Advanced Edition 4.09 -  Supports mobile access to customer field service applications.
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MobiForms Developer 4.06 -  Supports mobile access to customer field service applications.
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Help Desk & Support Tools by JitBit

Jitbit HelpDesk V5.3.8 -  Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web.
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