These products enable the developer to add online enquiry and customer support facilities to their applications and web sites. They will typically allow information to be collected into a central database, under administrative control, and then questions to be asked by end users and a selection of potential answers provided.

Knowledge Base Components by Digital Sonata

Carabao DeepAnalyzer 1.2.0.0 -  A powerful text-to-knowledge component. Extracts word sense IDs, idioms, linguistic profiling data, domains of discourse (or subjects) for every sentence, and more. List of features * Domain extraction for every sentence * Automatic linguistic profiling * Sense disambiguation for every word * Full context-dependent named entity extraction for over 100,000 entities * Idiom extraction * Part of speech tagging * Thesaurus & sense ID for every word and idiom

Carabao MorphoLogic 1.2.0.0 -  Analyzes single words. Returns all possible senses of the word (or a special entity such as date, time, email, etc.) and grammatical data. Analysis of unknown words, compounds and patterns is also supported. Visit our website for online demo or download a free desktop suite for testing.

Carabao Transliterator 1.2.0.0 -  Transliterates between two different scripts. New scripts can be quickly added. Visit our website for online demo, or download a free desktop edition.

Knowledge Base Components by InstantASP

InstantKB.NET V2.0 -  Complete ASP.NET knowledge base management solution. Role based content. Features Rich-text articles (WYSIWYG), Article attachments, Related Links, Powerful search capabilities, Rate & comment articles, Print or email articles, Comprehensive secure administration area.

Knowledge Base Components by Atlassian Software Systems

Confluence 2.9 -  Confluence is an enterprise wiki that makes it easy for your team to collaborate and share knowledge. Adding, sharing and finding content has never been easier. Confluence has a unique combination of features that you will just not find in other wikis, including a WYSIWYG editor, fine grained security with space and page level permissions, RSS, email integration, refactoring, PDF exporting, and more.